Terms of Service

Account Sign ups and Billing - Shared and Dedicated Hosting
All billing is done through PayPal or Cheque. We accept bank transfers and credit cards through their service. We will not setup any hosting account until the payment has been verified and confirmed. Before any order is setup, a Account Manager will review your order to confirm this. Your billing cycle starts the day the payment has been made. You will receive an invoice at least 7 days before your payment is due.

Refund Policy
If client is not satisfied with services provided by Cardigan Webhosting, client may be entitled to a refund after 45 days under normal circumstances. When you sign up with cardiganwebhosting.co.uk you agree on this. Dedicated Servers will NOT get a refund, client agree's to pay the invoice for the dedicated server on renewal day. Or will resolve in termination. Clients can contact customer service to work out a due date extention. Please note you will have to justify why you are making this request. We do NOT have to accept this.

Software and Web Design Agreement
All terms for custom software and web design work is setup on a per contract basis. Each custom development will be bound by its own contract terms setup by the project manager and the client.

Hosting Acceptable Use
All hosting accounts must follow our policies. We reserve the right to disable, delete, or suspend any files or accounts on our servers that open security holes, use up above normal resources, or abuse server resources. No copyrighted works such as MP3s or Movies may be hosted on the servers unless you own exclusive rights to own and distribute it. Server accounts may not be used specifically for file sharing or file hosting. Servers that exceed bandwidth or storage limits may be suspended without notice. Accounts that reach the max alotted bandwidth and file storage for three (3) consecutive months may be required to upgrade their plans. All dedicated hosting accounts may not run any IRC related service such as bots or servers. We do not allow adult content. Bandwidth is measured per month. Servers that exceed the bandwidth requirements will be suspend for the remainder of the month.

Domains
Cardigan Webhosting allows its customers to run multiple domains. You are required to manage your own settings which will require you to change the name servers to the one provided with your account for share hosting. We are currently unable to register domains directly for you.

Cardigan Webhosting reserves the right to modify or change this agreement at any time. We reserve the right to suspend, disable, or remove any account that violates any part of this agreement or that provides a poor image of Cardigan Webhosting.